Overview

This website is operated by Myprotein. Throughout these Terms of Service, the words “we,” “us,” and “our” refer to Myprotein, and the words “you” and “your” refer to the customer, visitor, or user of the website.

These terms apply to all users of the Myprotein website, including customers who browse products, place orders, create accounts, submit information, or contact customer service.

Acceptance of Terms

By accessing or using Myprotein, you agree to these Terms of Service and any store policies referenced on the website. If you do not agree with these terms, you should not use the website or place an order.

We may update these terms from time to time. Continued use of Myprotein after updates are posted means you accept the revised terms.

Online Store Terms

You agree to use Myprotein only for lawful purposes and in a way that does not interfere with the operation, security, content, or customer experience of the website.

• You must provide accurate, current, and complete information when placing an order or contacting support.
• You may not use the website to submit false, misleading, harmful, abusive, or unlawful content.
• You may not attempt to interfere with website security, checkout systems, account access, or store operations.
• You are responsible for keeping your account information secure if account features are available.

Product Information

Myprotein works to present product names, descriptions, images, sizing details, ingredients, nutrition information, and other product content as clearly as possible. Product information may change or be updated without notice.

Colors, packaging, labels, sizes, flavors, and product appearance may vary depending on display settings, product updates, or supplier changes. Please review the product page carefully before placing an order.

Pricing and Availability

Product prices, promotions, discounts, availability, and product details may change without notice. Myprotein may correct errors, update product information, limit quantities, or remove products from the website when needed.

We reserve the right to refuse, cancel, or limit any order if product information, pricing, availability, customer information, or payment details appear incorrect, incomplete, unavailable, or suspicious.

Orders and Payment

When you place an order with Myprotein, you agree to provide accurate billing, shipping, contact, and payment information. Orders are subject to acceptance, payment confirmation, product availability, and review.

• Submitting an order does not mean the order has been accepted.
• We may contact you if additional information is needed to process your order.
• Payment must be authorized before an order is processed.
• Orders may be canceled if payment fails, information is incomplete, or product availability changes.

Shipping Reference

Myprotein offers Free Worldwide Shipping as described in our Shipping Policy. Shipping timelines, processing periods, tracking updates, address issues, customs coverage, and package support are explained in that policy.

Please review the Shipping Policy before placing an order so you understand processing time, estimated delivery time, tracking updates, and shipping-related responsibilities.

Return Reference

Myprotein offers 30 Days Free Returns for eligible items as described in our Return Policy. Return eligibility, item condition, refund timing, damaged or wrong item support, and exchange guidance are explained in that policy.

Customers must contact customer service before sending any return. Returns sent without customer service instructions may not be accepted.

Account Information

If Myprotein provides account features, you are responsible for keeping your login information confidential and for activity that occurs under your account. Please contact us if you believe your account information has been accessed without permission.

We may refuse or restrict account access if information appears inaccurate, incomplete, fraudulent, abusive, or connected to activity that violates these terms.

Prohibited Uses

You may not use Myprotein or its content for any unlawful, harmful, abusive, or unauthorized purpose. Prohibited uses include, but are not limited to:

• Violating any applicable laws, rules, or regulations.
• Submitting false, misleading, or fraudulent information.
• Attempting to interfere with website operation, security, checkout, or account access.
• Uploading or transmitting harmful code, malware, spam, or disruptive content.
• Copying, scraping, or misusing website content without permission.
• Harassing, abusing, threatening, or harming another person or business.
• Using the website for unauthorized commercial, automated, or deceptive activity.

Intellectual Property

The content on Myprotein, including text, images, graphics, logos, page design, product content, and other materials, is owned by or licensed to Myprotein and is protected by intellectual property rights.

You may not copy, reproduce, distribute, modify, sell, or exploit any part of the website or its content without written permission from Myprotein or the appropriate rights holder.

Third-Party Links

Myprotein may include links or references to third-party websites, services, tools, payment options, or content. These third-party resources are provided for convenience and are not controlled by Myprotein.

We are not responsible for third-party websites, policies, content, products, services, or practices. Please review any third-party terms and privacy policies before using those services.

Disclaimer

Myprotein provides the website, products, content, and services on an “as available” basis. While we aim to keep the website accurate and functional, we do not promise that the website will always be uninterrupted, error-free, secure, current, or complete.

Product information, website content, pricing, availability, and policy details may be updated, corrected, removed, or changed when needed.

Limitation of Liability

To the fullest extent permitted by applicable law, Myprotein is not responsible for indirect, incidental, special, or consequential losses related to website use, inability to use the website, order delays, product availability, third-party services, or unauthorized account activity.

Nothing in these terms is intended to limit rights that cannot be limited under applicable law.

Changes to These Terms

Myprotein may update, revise, or replace these Terms of Service from time to time. When changes are made, the “Last updated” date near the top of this page will be revised.

It is your responsibility to review these terms periodically. Your continued use of the website after changes are posted means you accept the updated terms.