Customer Support
Contact Us
Need help with your Myprotein order, delivery, return, exchange, product question, or account? Our customer support team is here to help you get the right information as quickly as possible.
Get in touch with Myprotein
For customer service help, please email Myprotein support at:
[email protected]We aim to respond within 24–48 hours during customer service hours.
Customer service hours: Monday–Friday, 9:00 AM–6:00 PM.
What to include
To help us review your request faster, please include the details that match your question.
- Your full name and email address used at checkout.
- Your order number, if your message is about an order.
- A clear description of the issue or question.
- Product name, size, flavor, or item details when relevant.
- Photos of the item or packaging if they help explain the issue.
Order Support
Contact Myprotein for help with order questions, order details, item concerns, or changes you need reviewed after placing an order.
Shipping Support
Reach out if you need help understanding delivery updates, shipment questions, tracking concerns, or package-related issues.
Returns & Exchanges
Email us before sending anything back so the Myprotein support team can review your return or exchange request and provide next steps.
Product Questions
Ask us about Myprotein products, including protein powder, supplements, snacks, activewear, sizes, flavors, and product selection.
Account Help
If you need help with your Myprotein account, please include the email address connected to your account and explain what you are trying to access, update, or correct. Please do not include your password or payment card details in your message.
Contact Form Note
Use the contact form on this page if one is available, or email us directly at [email protected]. Both options should include enough details for the Myprotein support team to understand your request.
Privacy Reassurance
Myprotein uses the information you provide only to review and respond to your customer service request. Please share only the details needed for support and avoid sending sensitive payment information through email or the contact form.
We’re here to help
Thank you for contacting Myprotein. Whether you need support with orders, shipping, returns, exchanges, product questions, or account help, our team will review your message and respond as soon as possible.
